Canvas course queries? Check Curriculum Manager module specs are up-to-date

Posted on: 16 August 2020 by Shonagh Wilkie in Canvas at Liverpool

If you have logged on to Canvas and discovered that some of the courses (modules) you are expecting to see for 2022/23 are missing, stop and check if Curriculum Manager is up-to-date.

You need to check the following three things:

Is the module listed in Curriculum Manager for 2022/23?
Are you listed as teaching on the module in Curriculum Manager for 2022/23?
Is the module approved in Curriculum Manager?

If the answer is ‘No’ to any of these questions then you need to contact the person in your department who manages module specifications in Curriculum Manager and ask them to update accordingly.

Once updated in Curriculum Manager, this information is automatically fed into Canvas.

It can take between 1 to 2 days for the update to take effect and while this slight delay may be frustrating, it will permanently ensure that you don’t experience the same problems when Canvas courses are ‘rolled over’ for the next academic year.

So don’t delay.

Check your Canvas dashboard today to make sure you can see all of your Semester 1 modules.

If any are missing, please follow the 3 steps above and make sure Curriculum Manager is up-to-date before contacting Tier 1.

This infographic summarises how to access the Canvas Tier 1 Support Team and the range of advice they provide.

Keywords: Canvas, Curriculum Manager.