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Your academic team may use Zoom to deliver some of your teaching online. They may notify you of these sessions in the following ways:

Announcements: You may receive an announcement in Canvas telling you the date and time of when you need to meet in Zoom. This announcement may include the meeting URL link and/or instructions on how to join the session.
Inbox: You may also receive an email, either within Canvas or via your University email account (Outlook) telling you where the meeting is taking place.
Calendar: Your academic team may add an 'Event' to your Canvas course calendar, with details on when meetings are taking place plus the meeting link and/or instructions on how to access the Zoom session.

Online sessions may also take place using Teams. If that's the case, your lecturers may embed a hyperlink for you to join a Teams meeting online in an announcement, email or calendar event.

Logging on to Zoom

All staff and students at the University can access the institutional Zoom account. Via your web browser:

Go to zoom.liverpool.ac.uk and click Sign In
Use your MWS username (in the format username@liverpool.ac.uk) and password to sign in to Zoom

Using your University Zoom account to keep in touch with friends and family

You can use your University Zoom account both for module activities and connect with your friends and family while you are away from home or while social distancing measures are still in operation. Just remember, you are responsible for managing the permissions and security of your personal Zoom sessions. Where possible, avoid making meetings public; instead, invite and manage access of your attendees and guests, and consider the GDPR privacy and transparency elements of Zoom sessions: whether you’ll record it, and what you’ll use the recording for. Detailed advice on how to keep your Zoom meetings secure, and ensuring uninvited guests cannot access your event, is available here.

Further information

The University's Computing Services Department (CSD) has produced a range of guides on how to get the most out of your Zoom meetings. Log on to Knowledge Base, choose the Communication and Collaboration section and then pick Zoom for the full list of resources. Here are a few examples that you may find useful:

You may also want to watch these Zoom video tutorials

Using Teams in Canvas

Microsoft Teams is also integrated into Canvas. Teachers are now able to schedule Teams meetings in Assignments, Discussions, Pages, Classic Quizzes, and the Calendar. The meeting request will show in the area of text your teacher has linked the meeting to. Below is an example of what this link would look like:

Where to get help and advice

Click the Help icon on the blue global navigation bar for information on how to contact your Canvas Support Team via phone, email or online chat 24/7, 365-days-a-year.